Products Specification
Mechanical | Size | 42" IR Touch Frame |
Touch Technology | Infrared ray |
Touch Medium | Pen, Finger, glove and any opaque object |
Shell Material | Aluminium alloy |
Thickness | 9.5mm |
Touch Area | «932.2mm»(H) x «525.3mm»(V) |
Outside Size | «978.2mm»(H) x «571.3mm»(V) |
Edge width | 23mm |
Surface Durability | Vickers hardness 5.0~7.0GN/m2 |
Working Life | unlimited |
TouchPpressure | zero pressure |
Minimum Touch Object | 2.5mm X 2.5mm |
Electrical | Resolution | 32768*32768 |
Response Time | First click<16ms |
Repeated click<6ms |
Operation Voltage | DC 4.75 to 5.25V |
Interface | USB 2.0 (full speed) |
Serial port |
Power Consumption | <2.5W |
ESD | Contac ±4KV |
Air ±8KV |
Touch Precision | Multi-touch: Min. Φ6mm |
Single-touch: Min. Φ3mm |
Environment | Temperature Range | Operating:-20ºC~60ºC |
Storage:-40ºC~85ºC |
Humidity | 10%~90%RH |
Ambient Light | Operating normally with sunlight below 100k lux |
Anti-ambient light | operating normally under sunlight |
Software | Touch Point | Max. 2-32 points simultaneous |
Operation System | Windows 10/8/7/XP, MAC OS X, Linux, Android |
FAQ
Q1.Only one-touch is available while you connect your touch frame to PC
A1:Please check your OS and make sure your OS only be one of Win7 Home premium,Win7 Professional, Win7 Ultimate and Win8. If your OS is XP or Win7 Home Basic , they just support one-touch .
Q2.There is deviation when you touch.
A2:This question need to re-calibrate. Win7 has its own calibration toll. Please do as following: Control Panel Hardware and Sound Table PC Settings Click Calibrate Choose Touch Input .
Then the Calibration Interface come out. What you need to do is clicking the point one by one. After 16 points, the calibration is done.
Q3.If I want the USB wire comes out from the other corner, what should I do?
A3:Please contact our engineer.
Q4.The touch function does not work when the frame is connected to PC
A4: (1) Check the USB port to make sure they are connected correctly
(2) Make sure if your USB port support USB2.0
(3) If the above methods does not work, please change the USB port and try again
Q5.Sometimes there comes jump-point or does not work ,why?
A5:The electric isolation must be considerate while installation. The radiation of strong currency can lead to jump-point and break line
Q6.What is the requirement of USB wire between touch frame and PC ?
A6: (1) Directly use USB Extender within 10 meters
(2) The USB Extender must add amplifier while the length within 10 to 20 meters
(3) When the distance between 20 to 50 meters, external power supply should be used, and in order to reduce the signal attenuation, we use network cables with network amplifier to transmit the signal
Q7.What is the glass installation requirements?
A7:The infrared multitouch frame must be close to the surface of glass; the glass should be flat and does not bulge in the middle in case of blocking the infrared light When the screen is super huge , please push the two X-axis of frame up 5-10mm.